911 Code 4

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Our Mission

TO KEEP 911 DISPATCHERS RESILIENT.

We're First Responders For First Responders

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Course curriculum

1. DAS S 21 Stress sub-scale
2. DAS S 21 Stress sub-scale assessment
3. Brief Resilience Scale (BRS)
1. Working the Muscle of Resilience
2. Effects of Being a First Responder
3. Resilience
4. 911Code4 Substance Use Handout
1. Understanding Trauma Memories
2. 911Code4 Symptoms Handout
3. What To Do Immediately Following A Bad Call
4. 911Code4 Resources after a Traumatic Incident-RATI
5. What To Do Longer Term
6. 911Code4 What To Do After a Critical Event Handout
1. Dealing With Anger Lesson 1
2. Know Your Sparks and Burns
3. Looking Underneath the Hood of Anger: Thoughts, Feelings & Behavior
4. Flashlight Focus & Anger Wrap-Up
5. 911Code4 Anger Handout
1. Relationship Part 1
2. Relationship Part 2
3. Relationship Part 3
4. 911Code4 Family Action Plan
5. 911Code4 Family Member
6. Avoid-the-Four-Horsemen Handout
1. Pre Planning for Resilience
2. Resilience Part II
3. Resilience Part III
4. 911Code4 Coping and SelfCare Handout
5. 911Code4 Resilience Action Plan
6. Wheel of Life Handout
1. 911 Dispatch Training Course Evaluation
1. Accept Prevent Treat
2. Anger
3. Anger Meter
4. Avoid The Four Horseman
5. Burnout Prevention and Treatment
6. Coping and Self Care
7. Family Action Plan
8. Family Member
9. Finding a Provider
10. PTS in the Workplace
11. Reference List
12. Reflections from the Other end of the Line
13. Resilience Action Plan
14. Resources after a Traumatic Incident-RATI
15. Sleep
16. Stoplight Communication
17. Stress Continuum Model
18. Substance Use
19. Symptoms
20. Thinkific Instructions
21. What to do after a critical event
22. Wheel of Life

About this course

$249.00
53 lessons
6.5 hours of video content